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The Omnia Blog

Read about tips and trends affecting hiring and employee development. 

Recent Posts 

Beyond Resumes: The Omnia Advantage in Hiring and Onboarding
Hiring a new employee can feel a lot like a guessing game. Sure, you study resumes, conduct interviews, and check references, but it often still feels like you’re taking your chances and hoping for the best. After all, job applicants can (and do) fudge resumes, candidates do their best to say all the right things […]
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Achieving Leadership Mastery with Omnia: A Journey to the Heart of Effective Leadership
Effective leaders excel at inspiring and guiding their team to achieve common goals that ultimately create successful and sustaining businesses. The best leaders capture the hearts and minds of their people, building a culture of engaged and thriving performers. This is the magic of great leadership. Celebrating our 39th anniversary this month, The Omnia Group […]
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Guess Who’s Turning 39: The Omnia Group Celebrates 39 Years of Helping Clients Hire and Retain Top Talent
I know what you’re thinking, but no; it’s our first time turning 39! We’re not shy about our age. In March of 1985 gas cost $.83/gallon, the number one song was “Can’t Fight this Feeling” by REO Speedwagon, Beverly Hills Cop was a hit in theaters, and shoulder pads were all the rage. And that […]
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Path to Success: Hiring and Developing Your Customer Service Team
We all recognize the pivotal role that customer service plays in business success. When mishandled, it sends ripples throughout the company, impacting not only profits but also employee recruitment and retention. Having the wrong people in key positions inevitably leads to a short-lived tenure for employees. Now, consider the following two statements for your customer […]
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Flipping the Script: Thriving in Sales with Unconventional Traits
Through nearly four decades and thousands of assessments, Omnia has researched and validated the characteristics that define the quintessential sales personality. Personally, I have a passion for helping professionals who don’t have these traditional traits consider which sales roles would fit them best. I also agree with Daniel Pink when he says we are all […]
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Decoding the DNA of the Classic Sales Personality
We all have our own image of what a salesperson looks and acts like. Maybe you think of someone in a business suit who wines-and-dines clients at expensive restaurants. Or perhaps someone who frantically runs back and forth between multiple customers, trying to get each of them to commit to a purchase, springs to mind. […]
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Leadership Traits and How to Spot a Future Leader in Your Organization
Finding and hiring talented leaders is critical to the success of a company. A strong and visionary leader provides direction, inspires innovation, and fosters a sense of purpose among team members. Effective leadership promotes a positive organizational culture, encourages collaboration, and helps navigate challenges by making informed decisions. Leaders set the tone for the work […]
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Solving the Employee Engagement Puzzle: 6 Ways to Redefine Employee Engagement with Holistic HR Solutions
Only one-third of your employees are engaged, according to Gallup’s employee engagement indicator. Employee engagement has remained a critical trend, and as we begin 2024, organizations are realizing they must prioritize employee experience. Our partner PuzzleHR aims to revolutionize the employee experience. Offering a comprehensive suite of custom HR solutions, from Managed HR to Talent […]
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The Polar Bear Plunge: And 5 Other (Less Drastic) Things You Can Try to Start the Year Right
Although the date varies, every winter hundreds of thousands of adventurers around the world choose to hurl themselves en-masse into icy waters in an event called The Polar Bear Plunge. Why? Some do it for the thrill. Some do it to have a great story to tell. Some do it to support a cause: throughout […]
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Reflect, Revamp, Respond: A Blueprint for Customer-Centric Success
The beginning of the year is a great time to reflect and refresh your business practices, and there is no better place to start than with the Customer Success team. After all, these are the people who represent your company on a daily basis. Think about the best customer service experience you've ever had and […]
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