Leadership & Management

Your company's most complex acquisitions are your employees’ minds – but they come with no instruction manuals, no easy-to-read blueprints! As a manager, one of your responsibilities might be to mentor and/or coach these minds. Yet, you may find yourself compelled to either guess at what drives them or homogenize your tactics, so they apply […]

A Human Resource department may receive numerous applications for the same job, and many of those applicants are all very qualified.  With all these great candidates available, how do you determine who is the best fit? You’ve probably had your share of unsettling surprises when it comes to new hires. A seemingly efficient, eager applicant can […]

How do you keep an employee happy and loyal? Some insist it’s all about cash, but in these days of workload cuts, salary freezes, abbreviated hours, and shrinking financial reserves, other options must be considered. However, uncovering what, besides money, keeps each worker satisfied can be taxing since different age groups and personalities require a […]

Trying to turn ordinary salespeople into extraordinary superstars is exciting and rewarding, but it can also be exasperating, unnerving, and…surprising. You might be certain you have a very assertive go-getter on your hands, someone who seems clearly well suited to sales. But be careful! You could discover that he or she doesn’t really meet your […]

Eight months ago, you were so impressed with one of your computer programmers' performance that you promoted him to an open management position. You had high hopes for his continued job success, as he was very experienced, loyal, and responsible. However, things turned out differently than you’d hoped; the last eight months have been taxing […]

A special thanks to all that recently participated in our ROI Information Gathering contest.  We had a great response, enjoyed the opportunity to speak to many of you, and gathered some beneficial information to help our business grow and better serve our clients! CONGRATULATIONS to our WINNER:   Warren Lada ~ Senior VP/Operations at Saga Communications […]