Leadership & Management

When employees fail to meet expectations, it’s their own fault, right? Well...sometimes, but not as much as you may think.   And... rarely are managers held accountable for employees that don’t work out. Consider the case of Rick C., an outgoing, experienced sales professional with long-standing clients and a string of impressive contacts. Suddenly, his seasoned, […]

Change is a constant. Please don’t allow it to be a constant frustration.  Whether you want to do something as minor as revising your company’s personal leave policy or as major as restructuring your entire organization from the ground up, you’re bound to face some employee resistance, frustration, or even anger. After all, change requires […]

Behavioral interviewing is not a fad that is sweeping corporate America – it’s been around since the 1970s.  Industrial psychologists of that era conducted studies on the overall effectiveness of traditional interview questions, quickly discovering that they weren’t very effective in determining how well a candidate will perform in a given job.  Many of the […]

Using effective communication as a management tool can help you and your employees understand each other. Do you ever get the feeling that no matter what you say, some employees just aren’t listening? Or, perhaps you and an employee agree on a certain plan of action, and then they do something completely unexpected? Communication breakdowns […]

Use sparingly for maximum results! Picture yourself in a job interview. You have about 30 minutes to sell yourself to your potential employer, knowing all the while that your responses must be clear, concise, and logical. You even rehearsed a few answers on the way to the interview to bolster your confidence. With this game […]

When we asked Sandy Wasson & Associates Insurance if there was ever a time when they went against the results of an Omnia Profile, this is what they had to say….  In our need to hire an employee, a young lady came in and interviewed very well. Her references checked out and, contrary to our office […]