Leadership & Management

Have you ever been talking to someone, and her eyes are everywhere else but looking at you? Maddening, isn’t it? In most cases, what she’s telling you is that she isn’t the least bit interested in what you’re saying…at least that’s how most would interpret it. We all may think we know what body language […]

You may not be in a position to negotiate the next Nuclear Arms Treaty, but sharpening your negotiation skills makes good sense no matter what business you’re in. Negotiating is an art, and some people are a lot better at it than others. But that doesn’t mean you shouldn’t work on it and practice to […]

Personality clashes, lackluster performance, insubordination, aggressive behavior – good reasons to fire an employee? Maybe…or maybe not! If you spend most of your morning commutes dreaming up new ways to deal with a nightmare employee, then it’s time to stop dreaming and start taking action. Eliminating employee misconduct is a huge challenge for anyone who […]

I once put together a bookcase with a shoe and a screwdriver. I was young, impulsive, and it was too late to go to the store to get a hammer. I was tired of looking at the unassembled bookcase in the middle of my living room, so I looked around the apartment to see what […]

It’s becoming quite common for employers to look beyond the specific job qualifications or the technical expertise of an individual applying for work. These hard skills are critical as to whether or not a person can do the job…but there’s more. The second kind of skill set that companies are seeking is what is referred […]

It’s estimated that introverts make up from one-third to one-half of the U.S. population. Despite the large numbers, however, introverts report feeling discriminated against by their more chatty brethren—for example, finding it more difficult to land a job offer or get noticed at work. Society, it would seem, values extroverts and their "outward orientation" to the world […]