Leadership & Management

Managing people is not for everyone. For only three easy payments of $19.99, the secret can be yours! Order within the next 10 minutes, and receive a free mouse pad – only pay for shipping and handling. Infomercials know how to sucker people into everything from food dehydrators and knives that can cut bolts, to […]

America spent November 11th honoring our veterans with parades, concerts, and speeches. There are not enough words to show our gratitude for the sacrifices these brave men and women have made for our country. Yet, many returning home after long and dangerous tours of duty struggle to find jobs and make ends meet. The unemployment […]

Sales and Service-- as different as they are, they need one another and need to figure out how to work well together. I’m sure in your company; the two groups get along great! Sometimes, though, things can get a little tough … In this corner, wearing a chic business suit and a blue tooth earpiece… […]

The ability to communicate and authentically express yourself is one of the keys to success in business and life. Like it or not, we are a social society. That means even self-proclaimed introverts, people who prefer to work with animals, computers or robots (or computerized robot animals), have to interact with people. Customers, colleagues, family, […]

Whether you worry that your leadership skills are a bit shaky or maybe you already feel like Super Manager (cape and all), some self-reflection could be just the thing to help you succeed and get the most out of your team.  (you might want to take a minute and consider how you would rate your […]

Nothing could be more fun and exciting than... writing a job description! Except maybe watching paint dry. Ok, it's really more of a necessary evil than an interesting undertaking, unless you are a weirdo. Like many business documents, job descriptions are often overlooked, avoided, outdated, or cobbled together at the last minute.  As painful as […]