Path to Success: Hiring and Developing Your Customer Service Team The roles of customer service reps go beyond issue resolution. Here’s a primer on hiring talented customer service reps, the repercussions of neglecting this aspect, and actionable tips to empower you in hiring and development. Flipping the Script: Thriving in Sales with Unconventional Traits In the dynamic world of sales, there is a role for almost every personality type. Here are 4 unconventional sales traits that still matter for sales roles. Decoding the DNA of the Classic Sales Personality We uncover 4 traits that define the quintessential sales personality. Leadership Traits and How to Spot a Future Leader in Your Organization Through effective communication and strategic decision-making, leaders guide the organization toward its objectives. But what traits make a great leader?
Upcoming Webinars
🎓 First Friday Fundamentals Training Join us for our monthly training webinar for an in-depth exploration of The Omnia Assessment and discover how it can provide valuable insights into your workforce. 🗓️ March 1st, 2024, 12:30 - 1:30 PM (ET) 🎯 Quarterly Masterful Monday Take your understanding of personality types in the workplace to the next level with this quarterly master class on The Omnia Assessment. 🗓️ April 8th, 2024, 1:30 - 2:30 PM (ET) ***** Events Line UpMarch 6th: Attending the Professional Women's Council Event in Jacksonville, FL. March 14th: Attending the Women in Manufacturing (WiM) South Conferencein Atlanta, GA. March 15th: Presenting at the Sarasota-Manatee Human Resources Association Breakfast Meeting and Workshop on “The Art and Science of Hiring” in Sarasota, FL. ***** Reimagine Your Talent Strategies
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