Are you a manager or a leader? Many people assume that if you are a manager, then by default, you are also a leader. But that isn’t true. So, what’s the difference? A leader would walk into the office every day and seek to answer the question, “What if?” They get out of the weeds and keep a strategic view of the organization. A manager would go to work and focus on “what is.” They might pull their team together to research new tools or ways to help with daily inefficiencies. While not all managers are leaders, managers will be more successful if they develop their leadership skills, and vice versa. This month, we show you how you can improve those chops by developing effective delegation and conflict resolution capabilities. We'll also show how personal insight can improve your leadership style. Though there are very few people great at both managing and leading, it’s possible to find a balance. Our interactive webinar will show you how. Leadership and management are distinct but overlapping areas, and both are vital to business success. Our guest expert Mark Levy makes a case for why you must have both at the workplace. So, in the end, it doesn’t matter whether you have a leader or a manager at the helm. The key to building effective teams is celebrating the nuances of figuring out what personality type best suits your company culture and the demands of a particular role and hire/develop accordingly. See you next month with insights into the employee lifecycle! ***** Products and Service UpdateComing Soon: New Client Dashboard During the last week of August, you will see some exciting enhancements to your client dashboard. But don’t worry, you will have access to everything you currently have. We are simply updating the workflow to put all recent activity directly at your fingertips and reduce the number of clicks required to get you to the "create" and "results" pages. Video and user guide content will be released in conjunction with the updates to make the transition as simple as possible.
***** TakeAway TuesdaysKeather Snyder, Chief Revenue Officer, explored the differences between a leader and a manager and shared strategies and tips on how you find the balance between managing and leading. Watch on-demand NOW! Appreciating the Employee Lifecycle Hiring is an expensive, but necessary part of any growing business. To control costs and reduce turnover risks, many employers have turned to employee behavioral assessments. Assessments provide valuable insight you can use at any stage in the employee lifecycle. Join Tonya DeVane, Sr. Client Advisor, on August 24. ***** Where is Omnia?Tradeshows & Events8/2 – Assurex Global Conference 8/17 – Customer Service Convention 9/16 – Keal Systems Users - Virtual Conference 9/20 – Allstate Mega Conference Fleming Ford, a certified coach and facilitator for Retail Leadership Academy and our very own Keather Snyder, have useful and actionable tips for you in this video series. So, pick the topic of your choice and watch that video—all less than 1.5 minutes. *****
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