You used to be one of the company’s most revered managers, but now it seems that you’ve lost the admiration and respect of your team. While it’s doubtful that any of your employees are brazen enough to come out and say, “I don’t respect you,” they show it by their actions. They’re not as excited as they used to be, they don’t go the extra mile anymore – in fact, some aren’t even going the required mile. The sense of camaraderie that you used to have with your team is gone. So what happened, and how can you gain their respect again? Time to take a look in the mirror!
If your employees don’t feel that you respect them, they’re not likely to reciprocate and extend respect to you. Do you no longer ask for their opinions or consult them before you make decisions? If your team thinks that you no longer value their input, or you no longer care how your decisions affect them, it will be hard – if not impossible – for them to think that you have their best interests at heart. And once they cease to view you as a caring manager, they will stop respecting you.
As a manager, you may have established close relationships with other managers, and it’s natural that you may share experiences and challenges with them. However, never badmouth your team to other managers – or to anyone. This is a bad idea for several reasons. You never know if your words may be repeated, and your team may find out what you said. And, as many studies have shown, people have a knack for embellishing stories when they repeat it.
For example, you may have said, “Sometimes, I wish I had one or two younger people on my team to contribute fresh, new ideas,” but by the time the statement gets back to your employees, you’re quoted as saying, “I’m stuck with a bunch of old, slow people who need to retire because they’re dragging the company down.” And although this is quite a stretch from what you actually said, imagine trying to explain the difference to your team! While your actual comment may be the lesser of two evils, it still makes you sound like you’re unhappy with the team that you have. And even worse, your team may wonder what other kinds of derogatory comments you’ve been making about them.
If your employees are working hard, then you should be also. And if their workloads increase, you certainly should not be seen routinely twittling your thumbs, taking extended lunch breaks, standing around joking with other managers, surfing the net, or anything else that could leave the impression that you have lots of free time on your hands.
These actions create the impression – true or not – that you don’t care how hard your employers are working, because hey, we are paying them to provide a service so they’re just doing their jobs. And while that’s true, the manager should lead by example. If you truly don’t have anything else to do, sit quietly at your desk and try to figure out ways that your team can work more efficiently.
When someone on your team has a good idea, whether you’re presenting the idea to fellow managers, your team, or the entire company - or whether the idea is in the implementation state – you need to make it crystal clear that this great idea came from Sally, Bob, or whoever came up with the idea or suggestion. Taking credit for someone else’s idea is stealing, and you’ll quickly lose the respect of your employees.
Some managers may not understand that “stealing” an idea doesn’t always take the form of blatantly stating, “Hey, I came up with this idea.” It can be as simple as having a conversation with your boss and saying, “Suppose we do A, B, and C?” as opposed to saying, “Sally thinks that if we do A, B, and C . . .”. By omitting Sally’s name when presenting the idea, it leaves the impression that this was your brainchild, and that’s known as a lie of omission.
And not only will stealing you team’s ideas create a lack of respect, it will also produce another undesirable effect: they will stop telling you’re their ideas. They may be brimming with concepts, theories and suggestions that could take the company to the next level, but they won’t open their mouths because they don’t respect you enough to share their thoughts with you.
Respect must be earned and it must be maintained. When it’s lost, it will take time and a conscious effort on your part to rebuild it. Acknowledge your errors and sincerely commit to being the type of manager who is worthy of respect, and you can slowly turn the tables back in your favor!