Check out our free video:

“How Empowered Employees Impact the Client Experience”

How empowered employees impact the client experienceEmpowered employees have an increased sense of ownership in their organization. Micromanagement can limit an employee’s ability to think about boosting customer service, perhaps even stifling the urge to help.Learn what people need to feel empowered toward providing the ultimate customer experience.

What’s in it for your business?

  • Improved productivity
  • Reduced costs & turnover
  • Better customer service = Happy clients!

In this webinar, we’ll discuss how to set guidelines that provide wiggle room to make service decisions, plus reel in those that have a tendency to go overboard!

This is a one hour webinar recording. Complete the quick form to the right, and access to the video will be emailed to you!

Presenter:  Angelique Neumann, Sales Consultant

View the Video Now!

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